Urgent Care in
Richmond Hill, Queens

Urgent care centers are designed to treat those who need attention quickly but don't require an emergency room visit. At MyDoc Urgent Care, you can walk in without an appointment and receive prompt medical attention for a wide range of non-life-threatening conditions. Our clinics are open 7 days a week, 12 hours a day (8:00 AM – 8:00 PM), providing extended access beyond typical primary care hours. We offer services such as treatment for minor injuries and illnesses, diagnostic testing, vaccinations, and preventive care. Our goal is to bridge the gap between your primary care doctor and the emergency room, ensuring you get the care you need, when you need it.

We treat patients of all ages, from infants and children to adults and seniors. Whether you have a minor illness, need a physical exam, or require urgent attention for an injury, our team is equipped to help. We welcome both long-time residents and visitors to the area. Our providers are experienced in pediatric, adult, and geriatric care, and we strive to create a welcoming, compassionate environment for every patient. If you have a chronic condition and need prompt care, we can help manage your symptoms and coordinate with your primary care provider if needed.

Getting care at MyDoc Urgent Care is easy. Simply walk in to any of our locations during business hours—no appointment is necessary. If you have questions or want to check wait times, you can call us at (718) 401-1510. For added convenience, you can also check in online to reduce your wait time. When you arrive, our friendly staff will help you register and guide you through the process. Most visits are completed in under an hour, so you can get back to your day quickly.

Urgent care is designed for non-life-threatening conditions that require prompt attention but are not severe enough for the emergency room. The average wait time for a primary care appointment can be over 20 days, and ER visits can last over 3 hours. At MyDoc Urgent Care, most visits are completed in less than an hour. We offer a cost-effective alternative to the ER for issues like minor injuries, infections, and illnesses. For life-threatening emergencies, such as chest pain, severe bleeding, or difficulty breathing, always call 911 or go to the nearest ER.

We accept most major insurance plans for medical services, including Medicaid and Medicare. If you do not have insurance, we offer affordable self-pay rates and transparent pricing. Our staff can help you understand your benefits, answer questions about coverage, and provide cost estimates before treatment. We believe everyone should have access to quality healthcare, regardless of insurance status.

We treat a wide range of conditions, including cold and flu symptoms, sore throat, ear infections, minor cuts and burns, sprains and strains, rashes, urinary tract infections, allergies, minor fractures, and more. We also provide physical exams for school, work, and sports, as well as vaccinations and on-site lab testing. If you are unsure whether we can help, call us or walk in—our team will assess your needs and provide the appropriate care or referral.

Yes, our providers can prescribe medications for acute illnesses and minor conditions, such as antibiotics for infections or medications for pain relief. We can also provide short-term refills for certain maintenance medications if appropriate. Please bring a list of your current medications and any relevant medical history to your visit. For long-term medication management, we recommend following up with your primary care provider.

Absolutely! Our clinics are equipped to care for children of all ages, from infants to teenagers. We understand that children have unique medical needs and strive to provide a comfortable, family-friendly environment. Our providers are experienced in pediatric care and can treat common childhood illnesses, injuries, and provide physicals and vaccinations.

Please bring a photo ID, your insurance card (if applicable), a list of current medications, and any relevant medical records. If you are bringing a child, please bring their immunization records if available. Having this information helps us provide the best and safest care possible. If you have paperwork for work, school, or sports, bring that as well so we can complete it during your visit.

Urgent care is appropriate for non-life-threatening conditions that need prompt attention, such as minor injuries, infections, or illnesses. If you are experiencing severe chest pain, difficulty breathing, signs of stroke, severe bleeding, loss of consciousness, or any other life-threatening emergency, call 911 or go to the nearest emergency room immediately. When in doubt, it's always better to err on the side of caution and seek emergency care.

No appointment is necessary at MyDoc Urgent Care. We welcome walk-ins at all of our locations during business hours. If you prefer, you can check in online to save time and reduce your wait. Our goal is to make healthcare as accessible and convenient as possible for you and your family.

We accept most major credit cards, debit cards, cash, and many insurance plans. If you have questions about payment or billing, our front desk staff will be happy to assist you and provide clear information about costs before your visit. We strive to make the billing process transparent and stress-free.

Yes, MyDoc Urgent Care offers on-site lab testing and X-ray services for your convenience. This allows us to quickly diagnose and treat a wide range of conditions without the need to send you to another facility. Common tests include strep throat, flu, COVID-19, urinalysis, blood work, and more. X-rays are available for injuries such as sprains, fractures, and chest concerns.

Most visits to MyDoc Urgent Care are completed in less than an hour, including registration, evaluation, and treatment. Wait times may vary depending on the time of day and the number of patients, but we strive to provide prompt, efficient care. You can check in online to further reduce your wait time.

Absolutely! We can provide physical exams for work, school, sports, and camp, as well as complete any necessary forms. Please bring any required paperwork with you to your visit. Our providers will ensure all forms are filled out accurately and promptly so you can meet your deadlines.